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10 Lakh fine imposed by Chandigarh consumer forum on Dominos pizza for 13 RS charges on carry bag.

do you believe it??


The famous brand or another business owner in any industry cannot charge extra money to carry bags.


As people walking into the shop and buying food or any items, so it's their responsibility to provide carry bags. They cannot charge extra money from the customer for the carry bags.


Here in Chandigarh, the guy has ordered pizza and he observed in the bill that, there is a carry bag charges Rs. 14 that have been added. He couldn't digest this thing.


Law says consumers cannot be asked to pay for carry bags. The carry bag has it's own logo on both the side. They cannot do branding advertisements with the customer's money.


Sometimes, The cashier ask the customer whether they would like to buy carry bag or not. Even if they ask, there should not be logo of the brand on carry bag.


He filed complain in the Chandigarh State Consumer Disputes Redressal Commission and the court has rejected the argument given by Jubiliant Food Works Limited, which owns Domino's Pizza .


Domino's has also been asked to pay Rs 1500 as compensation for harassment, mental agony and litigation expenses. The company will deposit Rs 9,80,000 as penalty which will be deposited in Poor Patient Welfare Fund (PPWF) that is being maintained by PGI Chandigarh.


So guys, check your bill before you buy anything from outlets. If there are extra charges for carry bags, you can complain to the State Consumer Forum.



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